Cancellation Policy
Effective Date: 31/01/2025
This Cancellation Policy outlines how Afrinet handles service cancellations. By using our services, you agree to the terms of this policy.
1. Introduction
Afrinet allows customers to cancel their services at any time. However, cancellations must follow the process outlined in this policy.
2. How to Cancel
- Log in to your account and navigate to the "Billing" section.
- Select the service you wish to cancel and follow the prompts.
- Alternatively, contact our support team for assistance.
3. Refund Eligibility
Refunds are issued according to our Refund Policy. Cancellations do not automatically qualify for a refund.
4. Cancellation Timeframe
Cancellations must be requested at least 24 hours before the next billing cycle to avoid charges.
5. Automatic Renewals
Services are set to automatically renew unless canceled before the renewal date. You will be notified before each renewal.
6. Contact Information
For assistance with cancellations, contact us at support@afrinet.com.